I paid for the GPS certificate, but I’m unable to download it

I paid for the GPS certificate, but I’m unable to download it

Kindly submit a ticket through this portal or via the customer support page in the app. Our team will reach out to you soon.
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    • How to activate the GPS device?

      GPS device can be activated by scanning the QR code on the device from the CarX app. Please refer to the attached activation manual.
    • GPS not working

      There are several reasons why the GPS might not be working. Reason 1: The SIM card may be disconnected due to non-payment of the license or AMC. To check the status of your SIM: step1 : Navigate to track page and click on more details step2 : Check ...
    • Paid for license, but GPS not working

      Kindly submit a ticket through this portal or via the customer support page in the app. Our team will reach out to you soon.
    • Which app to download?

      CarX Vehicle GPS Tracking Android: https://play.google.com/store/apps/details?id=io.carx.CarX&hl=en_IN&pli=1 iOS: https://apps.apple.com/in/app/carx/id6475720399
    • GPS lights are not blinking

      This might be due to: Reason 1: The device is switched off due to low battery. Reason 2: The device is unable to communicate with the SIM tower. FIX: travel to the open area where it is not crowded with tall building. open trouble shoot page in home ...