I paid for the GPS certificate, but I’m unable to download it
Kindly submit a ticket through this portal or via the customer support page in the app. Our team will reach out to you soon.
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How to activate the GPS device?
GPS device can be activated by scanning the QR code on the device from the CarX app. Please refer to the attached activation manual.
GPS not working
There are several reasons why the GPS might not be working. Reason 1: The SIM card may be disconnected due to non-payment of the license or AMC. To check the status of your SIM: step1 : Navigate to track page and click on more details step2 : Check ...
Paid for license, but GPS not working
Kindly submit a ticket through this portal or via the customer support page in the app. Our team will reach out to you soon.
Which app to download?
CarX Vehicle GPS Tracking Android: https://play.google.com/store/apps/details?id=io.carx.CarX&hl=en_IN&pli=1 iOS: https://apps.apple.com/in/app/carx/id6475720399
GPS lights are not blinking
This might be due to: Reason 1: The device is switched off due to low battery. Reason 2: The device is unable to communicate with the SIM tower. FIX: travel to the open area where it is not crowded with tall building. open trouble shoot page in home ...