Paid for license, but GPS not working
Kindly submit a ticket through this portal or via the customer support page in the app. Our team will reach out to you soon.
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GPS not working
There are several reasons why the GPS might not be working. Reason 1: The SIM card may be disconnected due to non-payment of the license or AMC. To check the status of your SIM: step1 : Navigate to track page and click on more details step2 : Check ...
How to purchase license?
You can renew your GPS license directly from the CarX application. We offer different plans such as quarterly, annual and long-term plans. If you are facing any issue, you can raise a ticket and our team will help you resolve the issue.
How to activate the GPS device?
GPS device can be activated by scanning the QR code on the device from the CarX app. Please refer to the attached activation manual.
I paid for the GPS certificate, but I’m unable to download it
Kindly submit a ticket through this portal or via the customer support page in the app. Our team will reach out to you soon.
How to install the GPS?
Connect three GPS wires with the vehice as follows: - Connect RED wire with Vehicle's Battery (+) terminal - Connect Black wire with Vehicle's Battery (-) terminal or Vehicle's Ground - Connect Orange wire with Vehicle's Full Ignition wire. GPS ...