Paid for license, but GPS not working

Paid for license, but GPS not working

Kindly submit a ticket through this portal or via the customer support page in the app. Our team will reach out to you soon.
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    • GPS not working

      There are several reasons why the GPS might not be working. Reason 1: The SIM card may be disconnected due to non-payment of the license or AMC. To check the status of your SIM: step1 : Navigate to track page and click on more details step2 : Check ...
    • How to purchase license?

      You can renew your GPS license directly from the CarX application. We offer different plans such as quarterly, annual and long-term plans. If you are facing any issue, you can raise a ticket and our team will help you resolve the issue.
    • How to activate the GPS device?

      GPS device can be activated by scanning the QR code on the device from the CarX app. Please refer to the attached activation manual.
    • I paid for the GPS certificate, but I’m unable to download it

      Kindly submit a ticket through this portal or via the customer support page in the app. Our team will reach out to you soon.
    • How to install the GPS?

      Connect three GPS wires with the vehice as follows: - Connect RED wire with Vehicle's Battery (+) terminal - Connect Black wire with Vehicle's Battery (-) terminal or Vehicle's Ground - Connect Orange wire with Vehicle's Full Ignition wire. GPS ...