How to activate the GPS device?
GPS device can be activated by scanning the QR code on the device from the CarX app.
Please refer to the attached activation manual.
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GPS not working
There are several reasons why the GPS might not be working. Reason 1: The SIM card may be disconnected due to non-payment of the license or AMC. To check the status of your SIM: step1 : Navigate to track page and click on more details step2 : Check ...
GPS lights are not blinking
This might be due to: Reason 1: The device is switched off due to low battery. Reason 2: The device is unable to communicate with the SIM tower. FIX: travel to the open area where it is not crowded with tall building. open trouble shoot page in home ...
How to install the GPS?
Connect three GPS wires with the vehice as follows: - Connect RED wire with Vehicle's Battery (+) terminal - Connect Black wire with Vehicle's Battery (-) terminal or Vehicle's Ground - Connect Orange wire with Vehicle's Full Ignition wire. GPS ...
It is showing request unsuccessful due to the device being off or low on battery
This is likely due to low battery. Please make sure the wiring is properly connected and ensure that the GPS is on If it is not resolved, please raise a ticket, and our team will contact you
I paid for the device warranty, but it hasn’t been added
Kindly submit a ticket through this portal or via the customer support page in the app. Our team will reach out to you soon.