GPS lights are not blinking

GPS lights are not blinking

This might be due to:

Reason 1: The device is switched off due to low battery.
Reason 2: The device is unable to communicate with the SIM tower.

FIX:
travel to the open area where it is not crowded with tall building.
open trouble shoot page in home page follow the instrauction to detect the problem.

if the issue is not resolved create a ticket our team will contact you soon

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