Vehicle is turned off but won't turn on now

Vehicle is turned off but won't turn on now

This problem occurs if the GPS device is unable to send signals due to poor network or low battery.

Fix: Ensure you are in a good network area.

If it is not resolved, please raise a ticket, and our team will contact you.

    • Related Articles

    • vehicle is not turning off

      Reason 1: The relay wiring may be incorrect. Reason 2: The vehicle is in a poor location. Fix: Check the wiring and ensure the vehicle is in a proper network area. If it is not resolved, please raise a ticket, and our team will contact you

    • I paid for the device warranty, but it hasn’t been added

      Kindly submit a ticket through this portal or via the customer support page in the app. Our team will reach out to you soon.

    • Vehicle is moving but not showing in the app

      There are several reasons why the app might not be showing live tracking. Reason 1: The device might be in a poor location. It won't work in areas with a weak network Reason 2: The device might be switched off due to a low battery. Reason 3: Poor ...

    • The vehicle on the map sometimes goes off-road and looks inaccurate

      This is due to signal fluctuations caused by tall buildings or crowded city areas. It's common for GPS trackers to behave like this in weak signal areas. FINAL RESOLUTION: Go to the troubleshooting page on the home page and follow the instructions to ...

    • Notification sound is delayed

      Notifications can be delayed for several reasons Reason 1: The ignition wire might not be connected To check this, navigate to the Track page and click on 'More Details'. Now check the status of the ignition wire. If it shows 'Not Connected,' that ...