Live location update is delayed

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• Notification sound is delayed

  Notifications can be delayed for several reasons Reason 1: The ignition wire might not be connected To check this, navigate to the Track page and click on 'More Details'. Now check the status of the ignition wire. If it shows 'Not Connected,' that ...

• The location isn't updating and is showing as "more than 1 hour ago

  There are several reasons why the live location is delayed. Reason 1: The device might be in a poor location. It won't work in areas with a weak network Reason 2: Poor placement during installation. The device might be in contact with metal or not ...

• Vehicle is moving but not showing in the app

  There are several reasons why the app might not be showing live tracking. Reason 1: The device might be in a poor location. It won't work in areas with a weak network Reason 2: The device might be switched off due to a low battery. Reason 3: Poor ...

• GPS not working

  There are several reasons why the GPS might not be working. Reason 1: The SIM card may be disconnected due to non-payment of the license or AMC. To check the status of your SIM: step1 : Navigate to track page and click on more details step2 : Check ...

• vehicle is not turning off

  Reason 1: The relay wiring may be incorrect. Reason 2: The vehicle is in a poor location. Fix: Check the wiring and ensure the vehicle is in a proper network area. If it is not resolved, please raise a ticket, and our team will contact you